Publishing guarantee
If we cannot publish your news story on the number of news outlets included in your chosen package, you are entitled to a full refund. We may offer to redo the order, but you always have the option of a full refund in this situation.
Access Package: publication on 200 news sites.
Growth Package: publication on 300 news sites, including Google News.
Authority Package: publication on our six highest-authority outlets.
Ultimate Package: publication on 400 news sites, including every premium outlet.
Every outlet keeps final say over what it publishes, which is why we check your topic against the package before we start and why you approve the final article before publishing. If your business or topic cannot be published, you get a full refund or can submit another website you own that meets our guidelines.
Ultimate Package AI citation guarantee
The Ultimate Package also guarantees that your publications will be cited in at least two AI-generated answers. If they are not, you receive a full refund.
What we cannot guarantee
We cannot guarantee specific traffic, sales, Google rankings or social media verification, because these depend on Google, the social networks and your market. We are known to help in all of these areas, and you can see what clients report on Trustpilot.
Refund summary
Writing packages are refundable only before our writers start. The Detailed Research add-on is not refundable.
Publishing packages and publishing add-ons are fully refundable until publishing begins.
Refunds cannot be granted once publishing has started, because publications in progress cannot be stopped.
If the live publications do not match the text you approved because of an error on our side, we remove and republish for free.
Refund requests are reviewed within 24 hours. PayPal refunds are instant once processed; card refunds take 5 to 10 business days.
Read the full refund policy.